Elmyra – Privacy Policy

1. Introduction

This Privacy Policy explains how Elmyra ("we", "our", or "us") collects, uses, and protects your personal information when you use our website, applications, and services (collectively, the "Service").

By using Elmyra, you agree to the collection and use of information as described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

We may collect:

• Email address
• Account credentials
• Subscription and billing information (processed by third-party providers)
• Messages and interactions with AI characters

2.2 Automatically Collected Information

We may collect:

• IP address
• Device type and browser
• Usage data (pages visited, interactions, timestamps)
• Cookies or similar technologies

3. AI Conversations and Content

Elmyra provides conversations with AI-generated fictional characters.

Important notes:

• Conversations are generated by artificial intelligence.
• AI characters are not real people.
• Messages may be processed by third-party AI providers (e.g., OpenAI) solely to provide the Service.
• We do not intentionally collect sensitive personal data, and users are encouraged not to share sensitive personal information.

4. How We Use Your Information

We use your information to:

• Provide and operate the Service
• Process subscriptions and payments
• Improve and maintain the platform
• Monitor usage and prevent abuse
• Comply with legal obligations

5. Payment Processing

Payments are handled by third-party payment processors (such as Stripe).

We do not store full payment card details on our servers. Payment providers handle billing information in accordance with their own privacy policies.

6. Data Sharing

We may share data with:

• Service providers (hosting, AI services, analytics, payment processing)
• Legal authorities, if required by law

We do not sell your personal data.

7. Data Retention

We retain personal data only for as long as necessary to:

• Provide the Service
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

You may request deletion of your account and associated data by contacting us.

8. Your Rights

Depending on your location, you may have rights including:

• Access to your personal data
• Correction of inaccurate information
• Deletion of your data
• Restriction or objection to processing

To exercise these rights, contact us at [email protected].

9. Cookies

We may use cookies or similar technologies to:

• Maintain sessions
• Improve user experience
• Analyze usage

You can control cookies through your browser settings.

10. Security

We take reasonable measures to protect your information, but no system is completely secure.

We cannot guarantee absolute security of your data.

11. Children's Privacy

Elmyra is not intended for individuals under the age of 18.

We do not knowingly collect personal information from minors. If we become aware of such data, we will delete it promptly.

12. International Data Transfers

Your information may be processed in countries other than your own, including the United States.

By using the Service, you consent to such transfers.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If changes are material, we will provide reasonable notice. Continued use of the Service indicates acceptance of the updated policy.

14. Contact Us

If you have questions or concerns about this Privacy Policy, contact:

📧 [email protected]